Terms of service
TERMS OF SERVICE
Last Updated:23 August 2026
Welcome to ORAYNE These Terms of Service ("Terms") govern your access to and use of the ORAYNE website, products, services, and related features.
By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.
1. ABOUT ORAYNE
ORAYNE is a fashion and apparel brand operated by:
Legal Business Name:Orayne.in
Brand Name: ORAYNE
Email: team@orayne
Phone: 8910946914
Throughout these Terms, "ORAYNE", "we", "us", and "our" refer to the business operating the ORAYNE website.
2. ELIGIBILITY
By using this website, you confirm that:
* You are legally capable of entering into a binding agreement under applicable law.
* The information you provide to us is accurate and complete.
* You will use the website only for lawful purposes.
If you are purchasing on behalf of another person or entity, you confirm that you have the authority to do so.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, prices, and other information displayed on our website are accurate.
However:
* Actual colours may vary slightly depending on your device or screen.
* Minor variations may occur due to manufacturing, fabric, printing, washing, or finishing processes.
* Product availability may change without prior notice.
* We reserve the right to correct errors in product information, pricing, or availability.
ORAYNE reserves the right to discontinue, modify, or limit the availability of any product at any time.
4. PRICING AND PAYMENTS
All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
Applicable taxes, shipping charges, discounts, and other fees will be displayed during the purchase process where applicable.
We reserve the right to change product prices at any time without prior notice. Any price change will not affect an order that has already been successfully accepted and confirmed, except where an obvious pricing error has occurred.
We may offer promotional discounts, coupon codes, or limited-time offers. Such offers may have additional terms and may be withdrawn or modified at our discretion.
5. ORDERS
Placing an order on our website constitutes an offer to purchase the selected products.
After you place an order, you may receive an order confirmation by email or other communication. An order is considered accepted once ORAYNE has confirmed the order for processing.
We reserve the right to refuse, cancel, or limit an order where:
* A product is unavailable.
* There is an error in product information or pricing.
* We suspect fraudulent or unauthorized activity.
* The shipping information provided is incomplete or incorrect.
* The order appears to be placed for unauthorized resale or other prohibited purposes.
* We are unable to fulfil the order for circumstances beyond our reasonable control.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to applicable payment-processing timelines.
6. SHIPPING AND DELIVERY
Orders are shipped to the delivery address provided by the customer during checkout.
Estimated delivery timelines displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by:
* Courier delays
* Weather
* Public holidays
* Incorrect or incomplete addresses
* Remote delivery locations
* Natural disasters
* Government restrictions
* Other circumstances beyond our reasonable control
Customers are responsible for providing accurate shipping information.
If an order is returned because an incorrect or incomplete address was provided, or because the customer was unavailable to receive the shipment, additional shipping charges may apply for re-delivery.
7. RETURNS, EXCHANGES AND REFUNDS
Our return, exchange, and refund policies are governed by our separate Refund & Return Policy, which forms part of these Terms.
Customers should review the applicable policy before placing an order.
Products returned to ORAYNE must meet the conditions specified in our Refund & Return Policy.
We reserve the right to reject returns that do not satisfy the applicable return requirements.
8. DAMAGED OR INCORRECT PRODUCTS
If you receive a product that is damaged, defective, or materially different from the product you ordered, please contact us at: team@orayne.in
Please contact us within 7 days of delivery and provide your order number along with clear photographs or videos showing the issue.
We may request additional information to investigate the matter.
Where the issue is verified and the customer is eligible under our applicable policy, ORAYNE may offer a replacement, exchange, refund, or other appropriate resolution.
9. INTELLECTUAL PROPERTY
All content appearing on the ORAYNE website, including but not limited to:
* Logos
* Brand names
* Graphics
* Illustrations
* Product designs
* Photographs
* Videos
* Text
* Website design
* Artwork
* Typography
* Marketing materials
is owned by or licensed to ORAYNE unless otherwise stated.
You may not reproduce, copy, modify, distribute, sell, publish, commercially exploit, or otherwise use our intellectual property without our prior written permission.
Unauthorised use of ORAYNE's intellectual property may violate applicable intellectual property laws.
10. USER CONTENT
If you submit reviews, photographs, videos, comments, feedback, or other content to ORAYNE, you represent that you have the necessary rights to submit that content.
By submitting content, you grant ORAYNE a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish, adapt, and distribute that content for marketing, advertising, promotional, and business purposes, unless otherwise agreed.
You remain responsible for the content you submit.
You must not submit content that is unlawful, defamatory, abusive, misleading, infringing, or otherwise inappropriate.
11. PROHIBITED USE
You agree not to:
* Use our website for unlawful purposes.
* Attempt to gain unauthorised access to our systems.
* Interfere with the operation or security of the website.
* Introduce malicious code, viruses, or other harmful material.
* Copy or scrape website content for unauthorised commercial purposes.
* Misuse promotional offers or discount codes.
* Use stolen or unauthorised payment information.
* Impersonate another person or business.
* Resell ORAYNE products without appropriate authorization where such authorization is required.
12. THIRD-PARTY SERVICES
Our website may use third-party services including payment processors, shipping providers, analytics providers, advertising platforms, social media services, and other technology providers.
Your use of third-party services may be subject to the terms and privacy policies of those providers.
ORAYNE is not responsible for the independent actions, policies, or availability of third-party services.
13. WEBSITE AVAILABILITY
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that:
* The website will always be available.
* The website will be free from errors.
* The website will always be secure or uninterrupted.
* All website content will always be current or accurate.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.
14. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, ORAYNE shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of our products.
Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
15. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless ORAYNE and its owners, employees, representatives, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
* Your violation of these Terms.
* Your unlawful use of the website.
* Your violation of another person's rights.
* Information or content submitted by you.
* Your fraudulent or unauthorized use of our services.
16. PRIVACY
Your use of our website is also governed by our Privacy Policy
Our Privacy Policy explains how we collect, use, store, and process personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
17. CHANGES TO THESE TERMS
We may update these Terms from time to time.
Any changes will become effective when the updated Terms are published on our website, unless otherwise stated.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms.
18. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India
Subject to applicable law, disputes arising from these Terms or your use of the website shall be subject to the jurisdiction of the competent courts located in kolkata, West Bengal, INDIA]
1. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
1. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies displayed on our website, constitute the entire agreement between you and ORAYNE concerning your use of the website and purchase of our products.
1. CONTACT US
If you have questions about these Terms, please contact us:
ORAYNE
Email: team@orayne.in
Phon
Last Updated:23 August 2026